Forum Discussion

molliere's avatar
molliere
8 months ago

Sims 4 Live mode not loading

hi, i tried playing sims this evening and my live/play mode will not load at all, by this i mean i end up on the loading screen for about half an hour before i eventually give up. it has only started...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
8 months ago

@molliere  Does this happen with all saves, with all households in only one save, or with only one household?

molliere's avatar
molliere
8 months ago

hi, i only play one save file and only one household on that save although i have tried playing on different households to see if it would load and it didn’t. i’ve recovered a few versions of my save file to see if it was a save file issue and nothing loads on the recovered ones either.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    8 months ago

    @molliere  If you use mods or custom content, please move the Mods folder to the desktop and try again.  You don't need to save your progress; this is just for testing.

    If that doesn't help, or you don't use mods or cc, please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you find.  Try again to load your main household, still with no mods or cc, and see whether you get a new LE.  If you do, open it, delete its first line, and attach it to a reply here.

    If you don't get an LE, please try loading a new save.  If that doesn't work either, please run a dxdiag and attach it to your reply.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    • molliere's avatar
      molliere
      7 months ago

      hi, i tried this morning with a new save file and its loading absolutely fine, i went back to my main save and CAS is now loading but my household still won’t load to live mode. i’ve tried without any mods or cc and it still won’t work. i’m not getting any last exceptions whilst playing either.

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        7 months ago

        @molliere  Try loading a different household in the same save.  If that works, play that household for a while, then try to switch back to your main one.

        If you still can't load the main household, please evict the sims and place them somewhere else, preferably a blank or EA-made (and unedited) lot.  Try to load them there, and the house without them in it, to see which one is the problem.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,596 PostsLatest Activity: 3 hours ago