Every time I have loaded a previously saved game or even a brand new game on Sims 4, it glitches when you go to the world map and click a household, it just goes back to the world map, it loops.
I have uninstalled and reinstalled the base game and all the mods that I use. Nothing has fixed the issue and I'm not sure what else to do. Help😂
GelatinGelato0 Did you uninstall and reinstall your mods, or did you actually test with your entire Mods folder removed? If you haven't yet, please do that now. You don't need to save your progress.
Yes. I am now getting an error message that says "The game failed to load. Error code: 132:20f00d42:8de04ba5. It is recommended that you relaunch that game."
I have relaunched the game, I have googled the error code which is a mod issue apparently, deleted the Local Cache, repaired the game, tried again, and that same issue.
None of my mods work now at all
I have also just now removed all of my mods from the Sims 4 game files, and I am receiving the error code: 132:365b7188:7c815d73
I have literally no idea what to do now. I can't play my game anymore
GelatinGelato0 Can you load a different household in the same save? Please try one you've never played before, still with your Mods folder removed, and let me know what happens. If this household loads, you can try playing it for a few sim-hours then going back to the main one.
I'd also like to see a lastexception from when you get this error code. It would be best to delete your current LEs and generate a new one. Here's how to provide it:
[START HERE] Crashing/Back to Map/Endless loading (Patch 117.221) | EA Forums - 12512130
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>6604edbf00639c68d09775</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-09-21 18:25:57</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1030-1.200.000.677.Release</buildsignature><categoryid>build_ladders_mixin.py:91</categoryid><desyncid>6604edbf00639c68d09775</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: Unable to acquire ladder data for objID 632497718296969297. (RuntimeError: Unable to acquire ladder data for objID 632497718296969297.) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1767, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 190, in on_enter File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_component.py", line 160, in finalize_portals File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_component.py", line 168, in _refresh_portals File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_component.py", line 287, in _add_portals File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_component.py", line 306, in _add_portal_internal File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_data.py", line 537, in get_portal_instances File "T:\InGame\Gameplay\Scripts\Server\routing\portals\portal_data_build_ladders.py", line 30, in get_portal_locations File "T:\InGame\Gameplay\Scripts\Server\routing\portals\build_ladders_mixin.py", line 100, in _get_ladder_portal_locations File "T:\InGame\Gameplay\Scripts\Server\routing\portals\build_ladders_mixin.py", line 91, in _get_blocked_alignment_flags RuntimeError: Unable to acquire ladder data for objID 632497718296969297.rtim=0 Client Session Time: 17.21 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,550,0,6063 Modded: True SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 4060 Laptop GPU 32.0.15.7703, GUID: 191C9420-D87D-11EF-967A-8DD28AD4B3F6 </desyncdata></report>
</root>
GelatinGelato0 Can you enter the lot in Build mode? If so, try deleting any ladders.
If that doesn't help, let me know, and I'll take another look. In the interim, you may be able to move the household to a different lot and play there.
