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Anonymous's avatar
Anonymous
11 years ago

Sims 4 not loading after update

my game was working fine and then there was a required update that i installed and now my game will not load past the main menu. before it messed up completely, i was entering "world builder" or "edit world" or whatever it's called, and after that i was unable to return to the game. i paid $60 for the premium edition of the game, only to end up not being able to play it because of an update that i didn't even want. i've been searching for hours for a solution, and nothing i've looked at seems to relate to my problem. i finally got fed up and uninstalled my game (losing all of my game data no less) and reinstalled it and it still did not work. this forum is my last ditch effort before i return my game and get my money back, if i even can.  

5 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    don't have any mods and i have already tried to repair game and i don't know what the other thing you posted means, you're gonna have to be more specific than that.

  • Anonymous's avatar
    Anonymous
    11 years ago

    I have the same problem, i just dont know what a DixDag is, don't see why I need to do one and need an explanation on what to do. I meet even just get a refund or something but I don't want this to happen again! We need an EA member to help : this could soon effect a larger group of people! But it feels good to know that it's not just me having this difficulty.Why does it have to update, it was perfect in the first place?!




  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Are you using mods or custom content in your game ? Same symptoms as the OP ?

    Your DxDiag show us helpers what computer you have and if they are all updated and meet the requirements. 

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