Sims 4 pack NOT in the queue list and not installing! (with screenshots)

I bought all the expansion packs somewhere on August 2018 via the Sims 4 official store (www.ea.com/games/the-sims/the-sims-4/pc/store). As it should, my game library updated on origin and proceeded ...

crinrict
7 years ago
Hi @levijonescc

there seem a few people with this issue.

Could you try a manual reinstall of Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

haze2008

6 years ago

Thank you. So I tried going back onto the computer and and hit download again it let me do that but now it just says details and in progress however there is nothing showing the amount of time or anything. I also am not sure how to clear cache.

puzzlezaddict

Hero+

6 years ago

@haze2008 I posted instructions for clearing the cache in Windows, and also for uninstalling Origin "the hard way." If you have a Mac, you can run the Origin reset tool instead.

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

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Sims 4 pack NOT in the queue list and not installing! (with screenshots)

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