Hi @levijonescc
there seem a few people with this issue.
Could you try a manual reinstall of Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
Did you ever manage to get this issue fixed, and if so, do you remember how? Am having this EXACT issue with Dream Home Decor and the support is useless ☹️
@SiSi-Chan Please clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
restart your computer, and try again. Or if you have a Mac, run the Origin reset tool instead, and restart afterwards.
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
If that doesn't help, try opting into the Origin technical preview (beta). Hover over your username, select Application Settings, and under Application (the first header), scroll down to Client update and enable the option to participate in technical previews. Then quit Origin, restart your computer, and try to download the pack again.
