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Anonymous's avatar
Anonymous
11 years ago
Solved

Sims 4 PLAY button won't highlite

I installed the Deluxe game last night, only took me 7 1/2 hours, but I finally did get to play for one hour. So after playing I shut my PC down. This morning I turn my PC back on and now the PLAY bu...
  • Anonymous's avatar
    Anonymous
    11 years ago

    Try Clearing out the origin cache 

    1. Ensure Origin is fully closed by clicking the Origin Menu and selecting Exit.
    2. Delete the following folders:
    • Origin folder - Found in C:\ProgramData\
    • Origin folder - Found in C:\Users\%USERNAME%\AppData\Local\ 
    • Origin folder - Found in C:\Users\%USERNAME%\AppData\Roaming\
    • Note: These folders are hidden by default, and the player will need to un-hide to be able to locate them.

    to unhide folders:

    -type folder options in the search field in the start menu

    -click on the view tab 

    -under the hidden folders options click show hidden files, folders, and drives- apply the setting and click ok 

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