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Anonymous's avatar
Anonymous
11 years ago

Sims 4 problem!!!!!!!

Hi ...  I have a problem . I can not know  why ???  I have hp laptop with  1/ core i5                                     2/ ram  4                                     3/ intel HD 40000   ...&......
pc
Anonymous's avatar
Anonymous
11 years ago

I am sorry 
But 
I have already done all that and nothing new 
 .. but I have fifa 15 demo and it's playing well
but the same problem with fifa 14

  • Anonymous's avatar
    Anonymous
    11 years ago
    Could you detail which of these steps you'Ve followed, specifically? From experience, once the GPU is assigned to the game, the problem goes away.
    • Anonymous's avatar
      Anonymous
      11 years ago

      of course 
      First

      I opened configure switchable graphics  .. And  made it high performance 


      Second

      I opened graphics properties .. then present ...then  add present . .. then typed the name of it at  "Name" .. and then choosed the game from application 

      • Anonymous's avatar
        Anonymous
        11 years ago

        @mthunder22 

        Let's see if a DXDiag reveals anything.

        To gather a DXDIAG on your computer, please follow the steps below:
        1.  Press and hold the Windows key and the letter R on your keyboard
        2.  You will see a Run box in the lower-left corner of your screen
        3.  Type dxdiag in the text field
        4.  Click OK
        5.  If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
        6.  If your computer has a 32-bit version of Windows, that button will not be available

        64-bit Users will notice the "Run 64-bit DxDiag" button in the bottom-left next to "Help" and should click it once it becomes available.  32-bit Users will not have this as a visible option.
        Once you have an open DXDIAG report, there are several pieces of information that are especially helpful in pinpointing the cause of game performance issues:
        • The main page of the DXIDAG is the System tab. On the System tab, make a note of what is written next to Operating System, Processor, and Memory. Those three pieces of information are the key components of the System tab.
        • Next, click on the Display tab. On the Display tab (seen in the screenshot below) please note the information written next to the word Name. Finally, on the right-hand side of the Display tab is a Drivers heading. Please note what is written next to the word Date.

        If you have any trouble reading the DXDIAG file yourself, you can save all the DXDIAG info as a text file and send it to an EA advisor for more assistance.

        7.  Click the Save All Information button, found on the bottom of the DXDIAG report
        8.  Save this text file to your Desktop if possible, then go to pastebin.com and copy the contents of the file.
        9. Give us the link of the paste in a reply to this thread. 🙂

About The Sims 4 Technical Issues - PC

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