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bcasadoxcv's avatar
bcasadoxcv
9 years ago

Sims 4 saved game got DELETED after updating Origin

Hi all, I just updated Origin a while ago, it updated Sims 4 in the process too and when I opened it my saved game was gone! I looked at my Sims 4 folder and there was nothing on it too. Please ...
pc
Anonymous's avatar
Anonymous
8 years ago
I went to play my game tonight after updating origin and all my Sims data is gone. My saves folder is empty, families and houses I download from the exchange are gone. The game is making me start brand new like the first time I played it. I have no mods. I had this family from day 1. I really don't want to start a new one.... Please tell me there is a solid. Why would an update do this??
crinrict's avatar
crinrict
Hero+
8 years ago

Hi @FroznSolo

just making sure that this is about Sims 4 ? As the Exchange is for Sims 3.

Are you using oneDrive ? If so, did you check if you have a folder there ?

Do you mean the local saves folder on your drive is empty or in game ?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Sorry, yes it is sims 4. I meant the gallery., not the exchange.

    I do not use one drive, and it is the local saves folder is empty. It's as if the game was reinstalled and overwrote all of the data on my drive.
    • crinrict's avatar
      crinrict
      Hero+
      8 years ago

      Reinstalling usually doesn't delete the user files.

      Can you search your hard drive to see if you have another sims 4 folder somewhere ? Also check your trash.

      • Anonymous's avatar
        Anonymous
        8 years ago
        I have not tried searching yet. What keyword, just Sims?

        I did check my trash and not there either.

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