sims 4 unable to start because game data is missing or damaged
I downloaded The Sims 4 onto my PC and when i tried to play it an error message came up saying
Unable to start:
Cannot start because game data is missing or damaged. If you have mods installed please remove them and try again. If not, please repair or reinstall the game via Origin.
[de4ee14f:29f00e76:00000000:4b0d852b]
I am not that great at computer stuff but tried a number of solutions, all given to people that had the same problem or similar. I reinstalled it via Steam and Origin, I reinstalled both of those as well but can't figure out what's wrong. Clicking repair on Origin doesn't do anything either, if anyone who had the same problem and fixed please let me know how you did it.
@sophj_07 Do you have a Sims 4 folder in Documents\Electronic Arts? If so, please move it to the desktop and try again to play.
If that doesn't help, or you don't have that folder, please let me know what antivirus you use and whether you use OneDrive.