Forum Discussion

renasimmers's avatar
renasimmers
Seasoned Newcomer
2 months ago

Re: [CURRENT ISSUE] Sims 4 Unable to Start, Already Running

I just updated my game today and to my surprise that's the error in getting this is a new install of the game no Mods folder or anything just base game install obviyid have to run the game To get the second Sims 4 folder but nope anyway I tried the solution form the puzzlezaddict's common errors solutions none worked I unimstalles and reinstalled my game I did repair it I factory reset my laptop recently I did follow the solutions but I see it's from three years ago I'm trying to find a more recent solution or help please the full notification is in the photo but it says:

Unable to start: The Sims 4 is already running [ed35e0ea:29f00e76:00000000:18a1dd51]

Can someone please help

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    renasimmers​  Do you mean this thread?

    [CURRENT ISSUE] Sims 4 Unable to Start, Already Running | EA Forums - 11818313

    If so, did you in fact create a new admin Windows account, a local one (not tied to a Microsoft account or any email address), and try to play there?  Did you try temporarily disabling your antivirus at the same time?  That's not a good idea in general, but it's safe enough if you're only trying to open Sims 4 and reenable the AV immediately afterwards.

  • renasimmers's avatar
    renasimmers
    Seasoned Newcomer
    2 months ago

    Omw I didn't switch off the antivirus I just allowed it through the CFA (controlled folder access) I was too scared to switch it off tysm it worked I did make a new windows account and it didn't work but I think the AV was stopping it I'm so thankful rn

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    renasimmers​  Since that worked, you can set exceptions in your antivirus so you can use it again but it won't touch Sims 4.  Set these exceptions, depending on what you use:

    TS4_x64.exe: standard game, DirectX 11 mode
    TS4_DX9_x64.exe: DirectX 9 mode
    TS4_x64_fpb.exe: Memory Boost mode
    EADesktop.exe: EA App, for good measure

    Or you can set all these exceptions if you're not sure what you're going to run in the future.

Recent Discussions