sims 4 will not update

my sims 4 will not update please give me a phone number so I can talk to a real person

zse706wyr8k4​  EA doesn't offer phone support outside of France and Germany.  If you want live chat or email support, start here:

https://help.ea.com/en/

If you'd like help on this site, let me know what happens when you try to update the game.  If you get an error message, please post a screenshot.  It's fine if it's not in English.