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Anonymous's avatar
Anonymous
9 years ago

sims 4 wont install after trial

hi,

my problem is I had the free trial of the sims 4 installed then it ran out but I had the game ready to install when it was done.

next I uninstall the trial version and insert disc 1 followed all instructions to install even inserted disc 2 when prompted.

but it never asked me for my serial number/code that comes with the game.

it said game was successfully installed so I tapped the icon to play and it said;

sorry trial period is over please uninstall or go to our store to purchase the game.

slightly annoyed as I have the game right next to me and used the discs how does the pc or origin not realise this??

I need help on how to figure this out please!!!!

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