Forum Discussion
crinrict
8 years agoHero+
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
- 8 years ago
Hello, thank you. Attached is the dxdiag- I did have to skip to Step Six since it didn't give the option for the 64 thing. Let me know if this helps 🙂
- crinrict8 years agoHero+
looks like your Windows is not updated to the newest version.
Try getting all the updates for Windows. Also update your graphics drivers
The main issue is a program called Sonic Studio II. It comes with Asus computers and interferes with lots of games. Make sure that is updated as well or close it down while you are playing Sims.
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