I am also having problems with starting the game. I've uninstalled it and origin a few times. I've completely updated my computer and the game. I've disabled my Sophos Home antivirus and turned off the app scanning to stop malicious apps from running. I do not have any mods and there isn't even a user file anymore for EA because of me uninstalling it. (I copied my saves file so I still have my games).
I've attached a dxdiag file like has been previously requested. I just ran it after a fresh install of both origin and sims 4 with no luck on it opening.
@MottoM16 Please try the other steps listed here:
I know you've tried some of them, but maybe one of the others will help. There isn't anything obvious in your dxdiag, so it's unfortunately a bit of a guessing game.
Community Adminhey, we locked this as it's best to keep things to fewer threads. As noted above, please check this thread for active posting: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-doesn-t-start-No-Error-Message-Patch-1-68/m-p/9734045#M195393
