Forum Discussion

6 years ago

sims 4 won't open after november 2020 update!!

It keeps asking me for permission. I click yes and NOTHING HAPPENS!!! The specifics that it asks is if x64 has permission to run. I've tried repairing, reinstalling EVERYTHING, cleaning the cache, ev...

puzzlezaddict

Hero+

5 years ago

@MottoM16 Please try the other steps listed here:

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-doesn-t-start-No-Error-Message-Patch-1-68/m-p/9734045#M195393

I know you've tried some of them, but maybe one of the others will help. There isn't anything obvious in your dxdiag, so it's unfortunately a bit of a guessing game.

MottoM16

5 years ago

@puzzlezaddict Thank you, that link led me to a Sophos specific thread and I found a antivirus that I hadn't turned off. The game launched for me now!

For anyone else that finds this thread first and also has Sophos Antivirus, make sure to turn off the Exploits part of the antivirus, this is what I missed.

EA_David
Community Admin
5 years ago
hey, we locked this as it's best to keep things to fewer threads. As noted above, please check this thread for active posting: https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-doesn-t-start-No-Error-Message-Patch-1-68/m-p/9734045#M195393

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Forum Discussion

sims 4 won't open after november 2020 update!!

Sims crashing during getaway holiday

Loads to main menu, won’t let me play

Weird interactaction lag

Game keeps being stuck on loading screen

Would this laptop work for the sims 4?