Forum Discussion

bananasrbetter's avatar
bananasrbetter
Rising Newcomer
11 days ago

Sims 4 Won't Run At All

Everytime I try running the Sims 4, my screen flickers on and off for three-four seconds, then shows the game running with a white screen (essentially stuck preloading).

For context, I not only

  • Updated my drivers
  • Reinstalled the game
  • Reinstalled EA app
  • Repaired the EA App
  • Deleted the Sims 4 folder in my Documents 
  • Turning off OneDrive for my Sims 4 folder

And have repaired the game at least fifteen times within the past few hours.

I usually play with mods, but because I was in need of an updated, my mods folder is entirely empty. Between now and when my game first started issues, I've only been able to fully bootup the game once, which involved me going into the actual folder for the Sims 4 and launching it directly from the TS4_64x folder after repairing the game.

If there is anything I can try to do, please let me know. I'll also update my post incase I find a longterm solution that works best for solving this issue.

 

Edit: I ended up going to Settings > Display > Graphics > The Sims 4 and switching from High Performance (NVIDIA) to Power Saving (Intel)! I hope this helps anyone else out :)

1 Reply

  • bananasrbetter  This is a known issue on newer HP Victus and Omen laptops.  You may be able to switch back to the Nvidia GPU now without the game having trouble again.  Another possible fix is putting your laptop in night mode, and another is this:

    Game won’t launch | EA Forums - 4992631

    These are worth trying if only for the possibility of being able to play on the much faster Nvidia GPU and getting the accompanying performance boost.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.828 PostsLatest Activity: 32 minutes ago