Forum Discussion
3 Replies
@MissMaye04 Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@puzzlezaddict i did it and it says there is "no problem found" yet it is still happing ONLY when i play the sims, it doesn't do it with anything else. i believe I've done everything.
@MissMaye04 Please attach the dxdiag to a reply here, so I can see it. There are only a few types of issues that the dxdiag would flag as a Problem, but at lot more that would show up elsewhere in the file.