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sneaky_peaky6669's avatar
sneaky_peaky6669
Rising Newcomer
14 days ago

Single expansion pack is not working but others do

Hello, i have been having this problem for over two weeks now.. I bought new gaming PC and wanted to install my Sims 4 into it.. I have a lot of packs (stuff, game, expansion etc) i paid for every single one and every single one is working except ''Seasons''. I installed and uninstalled the game twice in hope it would fix it but nothing works.. Some of my packs are from Steam but Seasons inself are from EA.. I cannot click on anything if i wanna fix my content.. The only thing i can do on EA is ''Manage my add-ons'' and it does literally nothing.. It only shows how many i have and if i have them downloaded.. But in that list it says my Seasons are downloaded but when i launch the game it is not there.. It is my favourite pack and for my luck it does not work.. I really need help because i am desperate here.

custom content
downloads
expansion packs
launching
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    13 days ago

    sneaky_peaky6669  Please run a search for EP05 , which is the folder for Seasons (the fifth expansion released).  Open a File Explorer window, click This PC in the left panel, and enter EP05 in the search field in the upper-right corner of the window.  It may take a while to run, and when it's finished, expand the window sideways so that the entire path to the folder shows up.  Then use Windows key-shift-S to take a screenshot of that window, and attach it to a reply here.

    • sneaky_peaky6669's avatar
      sneaky_peaky6669
      Rising Newcomer
      11 days ago

      So i turned on EA help and they helped me with it so it runs as it should, but thank u very much for that advice.

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