Steam DLC issues
I purchased all my Sims 4 (base game and tons of DLC) through Steam. When I have Sims 4 installed through Steam, when I try to play/launch, the EA app tells me I don't have access to the game and to...
Forum Discussion
I cleared the cache and it’s still giving me the same “You don’t have access - This title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app to try again.”
If I go to the EA library, it shows another message over the game. I’ve attached a photo of what it says.
@AmeliaCrash Did you check whether this Steam account and this EA account are linked to each other, as described?
Yes, I have them linked through EA.com
EA_SolaireCommunity Manager
Hi @AmeliaCrash,
Could you please run an EA Error Report with these steps and share the Error ID in your post here for me so we can look into this a bit further?
Done. The report ID is:
9a76d4ca-a68e-48ee-b896-0cf8faf46e48
