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sperkins12152's avatar
sperkins12152
Seasoned Newcomer
19 days ago
Solved

Stuck on plumbob screen

I was playing the game totally fine last night - no issues. I went in today and now am stuck on the loading screen. It plays the sound as if it has loaded and is going to enter the game, but instead it just stays on the loading screen. I do play with mods and CC, but was playing less than 12 hours ago without a problem. I deleted the localcache and that didn’t help. I restarted my computer and the game multiple times and this hasn’t helped. Same issue each time - unless there was some update that I didn’t see happen between last night and today I am totally lost on what could be wrong since the game loaded yesterday night without error - help!!

crashing
custom content (cc)
launching
mods
steam

4 Replies

  • sperkins12152's avatar
    sperkins12152
    Seasoned Newcomer
    11 days ago

    <?xml version="1.0" ?><root>

    <report><version>2</version><sessionid>f933aad5ee8a02c469cb26f2</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-03-31 02:04:33</createtime><buildsignature>Local.Unknown.Unknown.1.122.218.1030-1.200.000.699.Release</buildsignature><categoryid>(AS)widgets.Exchange.Detail.controls::DetailInfoCellView</categoryid><desyncid>f933aad5ee8a02c469cb26f2</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at widgets.Exchange.Detail.controls::DetailInfoCellView/SetupBlueprintInfo()&#13;&#10; at olympus.views::CellView/Draw()&#13;&#10; at olympus.layout::GridLayout/OnFeedAdd()&#13;&#10; at olympus.data::ArrayDataFeed/AddItem()&#13;&#10; at widgets.Exchange.Detail.controls.TabContentPanel::DetailTabContentPanelBase/SetData()&#13;&#10; at widgets.Exchange.Detail.controls::DetailInfoPanel/SetData()&#13;&#10; at widgets.Exchange.Detail::DetailBase/Show()&#13;&#10; at olympus.core.widget::WidgetBase/Show()&#13;&#10; at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10; at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10; at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=108994&#13;&#10;Client Session Time: 127.77&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,671,0,6184&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 3050 Ti Laptop GPU 32.0.15.8183, GUID: CFBCCF09-E02B-11EF-AE56-864A4663A270&#13; &#10;</desyncdata></report>

    </root>

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    19 days ago

    sperkins12152​  Is this the second loading screen, after you've selected a save?  If so, please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see.  Try again to load this save, and if and when it doesn't work, look for a new LE.  If you find one, open it (Notepad is fine), copy its text, and paste it into a reply here.

    Please test with your Mods folder removed.  You don't need to save your progress.

  • Emiapr1's avatar
    Emiapr1
    Newcomer
    19 days ago

    Mine used to do this! But the only way I got it to go was waiting for a sims 4 update :( but someone else will hopefully reply with a way they fixed it!

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