Forum Discussion

bakeryavenger's avatar
bakeryavenger
Rising Newcomer
3 hours ago

Sudden crashes to desktop, no error, no warning

Hi there, I've been having this issue for several months now--I can start up and run the game, load a save, and play from anywhere between 5 minutes to an hour before the game will suddenly crash to desktop with no warning and no error code or pop-ups.

The game is correctly recognising my graphics card, and is fully updated. I'm running both the EA App and the game as administration, I've tried clearing the cache and repairing the game SO many times. I've updated all my mods and run 50/50 checks on my mods folder over and over again, and I can't seem to pin down a single thing that's causing the issue.

I've attached my dxdiag and most recent lastCrash file, but I'm desperate for any help I anyone can provide!!

 

Thanks so much :)

crashing

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 hours ago

    bakeryavenger​  Thanks for the dxdiag, which shows the kind of error that's common on high-end Intel processors that the motherboard may overclock by default.  So please look for an update for your board's BIOS.  I can't tell from the version in your dxdiag whether you're up to date, but if not, that's first.

    If that doesn't help, or you already have the newest BIOS version, boot into BIOS and disable CPU Turbo Boost.  It's sometimes called something slightly different, but it should have Turbo in the name and be under Advanced settings.

Recent Discussions