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Johan-Pohan777's avatar
Johan-Pohan777
5 years ago

The esc button and the console do not work, over time all buttons become inopera

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Русский язык
How often does the bug occur? Every time (100%)
What is your current game version number? 1.67.45.1020
What expansions, game packs, and stuff packs do you have installed? all
Steps: How can we find the bug ourselves? Don't know
What happens when the bug occurs? The esc button stops working, the console, and then all the buttons become inactive
What do you expect to see? solution to the problem
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

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Hi everyone. I have such a problem, I played with mods in the sims 4, there were no problems, then the esc button suddenly stopped working and the console opened, the game gradually starts to freeze. Is there any solution to the problem?
p.s. if anything removed most of the mods and turned off the scripts, it still did not help

pc

2 Replies

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    Hi @Johan-Pohan777 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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