The Return of Jump Bug? Maybe... HELP!
Ok, bare with me as I run through the issues we're experiencing. We have 2 copies of the Sims 4 in my house, but both games use the exact same mods when in play, we make sure of that, but one is cons...
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Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Please either use pastebin.com and put the link here or use spoiler tags.
I had no issues with your save. I've let ir run for about 1 hour and no jumping
Hi,
Thanks for looking into this again. Here's the file you asked for 🙂
Anja
Your specs look good (certainly better than mine)
Only thing I see is that your hard drive space is a bit low. Do you have the game and user files on c ?
I'll forward your save to the CM and see if anyone can reproduce your issue,
Hi,
No, the saves go to the other drive. We've recently also looked at any possible mod issues and that hasn't helped either.
Not sure what to try next...
Anja
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
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- EA_Cade10 months ago
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