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I did post the DxDiag but no response with how to fix. I noticed it's the gallery I'm having problems with. Ever since the last patch update, I have not been able to play my game. When I'm in build mode and try to save into my library it kicks me off. I cannot upload to the gallery.
@Bee3737 I don't know where you posted the dxdiag, but I can only see this one from tonight. At any rate, please answer my other questions: does the clean folder help? Do you use OneDrive, and if so, how full is it?
- 3 years ago@puzzlezaddict yes the clean folder helped. Now what do I do? I will try to put everything back on my game to see if that will work. I'm not sure what OneDrive is. I never used it before.
- puzzlezaddict3 years agoHero+
@Bee3737 If OneDrive is currently inactive, then don't turn it on; it'll only cause more problems. If it's already on, that's another matter.
When the game crashed as you tried to upload to the Gallery, was that in a clean user folder, or had you put back some of your existing content? If the latter, please try uploading again in a clean folder. You can make something simple and take it down again afterwards.
The crashes in your dxdiag are access violations, which are unfortunately quite common and generic. One cause is bad mods or custom content, but there are plenty of others as well.
- 3 years ago@puzzlezaddict i removed all the cc prior to the update. I never placed them back in game. I used a clean folder and everything seemed to be ok. when I copied the items from the old folder to the new with no cc, it crashed after I saved 1 time in library and when I went to upload on gallery. I googled OneDrive but I never opened the OneDrive cause Idk how to use it. how can i find the bad mods. I removed the mod folder a long time ago and using no mods. Is it still hidden somewhere I can't find?
- 3 years ago@puzzlezaddict My game crashed when I try to upload to the gallery. I sent 3 dxdiag to my case. How do I check and clean my OneDrive? I never save my stuff there but maybe the game automatically do it.
- 3 years ago@puzzlezaddict thank you so much for your help. i look forward to hearing back from you. I will google OneDrive.
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