@wardengrey41 Try recreating the desktop shortcut. It would be here by default in an EA App install:
C:\Program Files\EA Games\The Sims 4\Game\Bin
If you've installed elsewhere on your computer, just find that Sims 4 folder and the Bin folder inside. Create a shortcut for TS4_x64 by right-clicking it and selecting Send to > Desktop (shortcut). You can also try creating one for TS4_DX9_x64, or even TS4_Launcher_x64, although I'm not sure what purpose that file has.
If this doesn't help, clear the EA App's cache and try again.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help either, clear the App's cache again and uninstall and reinstall it.
