Hi, After I downloaded the update yesterday, I couldn't launch Sims 4 on my desktop. I got a message saying "TS4.exe shortcut has been changed or removed. Would you like to delete this shortcut?' I could still access the game through origin by clicking play from My Home but the shortcut on my desktop isn't being recognized. The shortcut is blanked out. I only use one mod and its a default skin but the game has been working fine until yesterday. I've backed up my game just in case and I've tried repairing it, logging out and back in, and shutting down my computer but the shortcut is still blanked out. My computer is a 64bit so i don't need the legacy edition. Please help!

@Sims_Lover14333 Trash the shortcut; it's broken. If you'd like to create another one, you can find TS4_x64.exe in the game's program files. Unless you changed the default install location in Origin, the path will look like this: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin Right-click on TS4_x64.exe and select Send to > Desktop.

Thank you for the reply. Hold on I'm going to see if it works!

I made a new shortcut and tried clicking on it but nothing happened. The game didn't start up.

@Sims_Lover14333 Is Origin set to run Sims 4 in 64-bit mode? Open your Origin library, right-click on the Sims 4 icon, select Game Properties, then Advanced Launch Options, and make sure the 64-bit version is selected from the dropdown menu. If you don't see it, right-click on the Sims 4 icon and select Repair, then look again.

@puzzlezaddict Yes, its set on 64-bit mode.

TS4.exe Shortcut blanked out | EA Forums

12 Replies

puzzlezaddict
Hero+
6 years ago
@Sims_Lover14333 Trash the shortcut; it's broken. If you'd like to create another one, you can find TS4_x64.exe in the game's program files. Unless you changed the default install location in Origin, the path will look like this:

C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin

Right-click on TS4_x64.exe and select Send to > Desktop.
Sims_Lover14333
6 years ago
Thank you for the reply. Hold on I'm going to see if it works!
Sims_Lover14333
6 years ago
I made a new shortcut and tried clicking on it but nothing happened. The game didn't start up.
puzzlezaddict
Hero+
6 years ago
@Sims_Lover14333 Is Origin set to run Sims 4 in 64-bit mode? Open your Origin library, right-click on the Sims 4 icon, select Game Properties, then Advanced Launch Options, and make sure the 64-bit version is selected from the dropdown menu. If you don't see it, right-click on the Sims 4 icon and select Repair, then look again.
Sims_Lover14333
6 years ago
@puzzlezaddict Yes, its set on 64-bit mode.
puzzlezaddict
Hero+
6 years ago
@Sims_Lover14333 Strange, I don't know why the shorcut wouldn't work. What happens if you double-click on the TS4_x64.exe directly in the Bin folder? If that doesn't work either, do a game repair (described above) and try again.
Sims_Lover14333
6 years ago
@puzzlezaddict Ok, i'm going to try it.
Sims_Lover14333
6 years ago
@puzzlezaddict I tried clicking on it in the bin folder but it didnt come up and i just went to repair game and it keeps stopping repair at finalizing. Im going to restart my computer and try again.
Sims_Lover14333
6 years ago
@puzzlezaddict The game just finished repairing and i tried clicking on it again but sadly didn't work.
puzzlezaddict
Hero+
6 years ago
@Sims_Lover14333 Okay, so you can't launch TS4 from either a shortcut or its .exe, but can you launch it from the Play button in Origin? If so, try right-clicking on the .exe and selecting Run as Administrator.