Unable to connect to EA servers to activate the Sims 4

Since you haven't received a response yet. I was having the saaaaaame exact problem 30 minutes ago. After searching and searching I came upon a thread where someone mention an similar problem but with Sims 4 CAS. Turns out his/her anti-virus was blocking it. Same with mine(Except it was blocking registration for game) I had my Norton approve it and its now running. I hope this helps and solves your problem.

Happy Simming!

I tried turning off fire wall but not anti virus, let me try again I hope it works

How do I get Norton to approve it?  It's still not working for me.

Please help, i spent money to buy this game, and i preloaded it which means the key is legitimate, but it just will not connect to EA servers to activate. Can you activate it from your side?  I've been waiting in Live chat for 5 hours already and it's still waiting.

Make sure you firewall and antivirus are not blocking the connection

Sorry. I was playing sims. But I went to settings. Then Network and selected Smart Firewall. Selected Program Rules Which under there I typed Origin in search and where it said Activation UI and change it from Auto to Allow. After that I clicked on Sims 4 and it loaded right up no problem.

Also I changed EA Core Server and Origin to Allow too. Whether that also had something to do with it. Im unsure I just did it so I didnt have to go through it again.

I've tried pretty much everything that everyone's told me to do and still nothing is working. I allowed everything through my firewall. I turned off the firewall and the antivirus. None of it works. Any ideas?

i have installed Sims 4, but when I try to play i get an error that say sunable to connect to EA servers on this computer with this account....are others having the same problem?

Also still not working for me.