mikmax2 Please clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and repair the game (Sims 4 > Manage > Repair). If that doesn't help, open Documents > Electronic Arts > The Sims 4 and delete GameVersion.txt, then try again.
Samanthabuilds Are you getting this specific error, or are you stuck on a loading screen? If the latter, which loading screen is it, and if it's for a specific save, can you load a different save? Do you have mods or custom content, and does the game work with your Mods folder removed?
I had already done all the other solutions, but deleting GameVersion.txt seems to have worked, the game updated again after that, and is now working, thank you!
