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mikmax2's avatar
mikmax2
Seasoned Novice
2 months ago
Solved

Unable to play Sims 4 at all after 2026 update

So this is what I get, I have tried everything  (cleared cached, repaired game in ea app) I can find, is maybe uninstalling and reinstalling everything my only option?   Unable to start The content...
  • puzzlezaddict's avatar
    2 months ago

    mikmax2​  Please clear the EA App's cache:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    and repair the game (Sims 4 > Manage > Repair).  If that doesn't help, open Documents > Electronic Arts > The Sims 4 and delete GameVersion.txt, then try again.

    Samanthabuilds​  Are you getting this specific error, or are you stuck on a loading screen?  If the latter, which loading screen is it, and if it's for a specific save, can you load a different save?  Do you have mods or custom content, and does the game work with your Mods folder removed?