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Sofia-TM-2001 The data about unlocked items is stored in UserSetting.ini. Did you delete this file, or refresh the Sims 4 folder it's in? If so, that would explain why the content disappeared. Additionally, if OneDrive is syncing the contents of Documents, it could have replaced the file with an older version, or uploaded the newer file and removed it from local storage.
Are you missing any other user content: saves, Tray files, mods? Or is the missing unlocked content the only problem here?
Edit: The accountDataDB.package may also be involved; I haven't tested myself.
- GamerBogman5 months agoSeasoned Rookie
It happened to me. I upgraded for a gaming PC after some time without a PC and since reinstalling the items are gone.
They say I should have backed up my documents folder before having my old hard drive unexpectedly busted... 🙄
I say EA should have backed up my items on my account.
- celery_beetroot5 months agoRising Novice
Happened to me too!
Can't help but you're not the only one
About The Sims 4 Technical Issues - PC
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