Where did my game go?
Everytime i click on the "chat now" button it will tell me a wait time but i have never been in contact with a game advisor ive been trying for 3 days to get in contact with them. The wait time says u...
Forum Discussion
Its been a while since i bought the game. The POP has probably been thrown away. The box was sealed and i did register the game the first time around under my information, i stopped playing it and havent played it in like 4 or 5 months maybe longer. I went to play it last week maybe thursday night or friday and it wanted me to enter the code again so i did and i got an error message saying it was already registered. I cant locate it anywhere on my profile, i uninstalled it and turned around and was going to reinstall it and now it wont let me with that code. I dont understand where it went to if it was already on my profile to start with
Your code attaches itself to your account, so if it's the right account EA should be able to find it.
It needs to be the account you used to register the game with.
Give these a try:
The game no longer shows up in Origin
Try the following things:
- Restart Origin.
- Log out and back in and use the email address instead of the user name. Make sure to use the one you used to register the game in the first place.
- Reinstall Origin.
- Restart your router/modem.
- Make sure the game isn't hidden by accident. To check, put the filter to Hidden Games. If it's there, right-click on the game to unhide ((click on the spoiler below to view an exemplary screenshot))
- Get in touch with an EA Game Advisor.
Community Highlights
- EA_Cade11 months ago
Community Manager
