@BASS-TZAR-RUN @patzthey @Csdream02 @crinrict @nandafr @captianfabulous @notsosmallfry @vanessamarieb_13
We made a change to fix this.
Please let me know if you are still seeing issues.
Hi @vanessamarieb_13 @notsosmallfry @patzthey @captianfabulous
I merged your posts into this collection thread.
Not sure what's going on.
hi
i have the same problem. im using windows7 and im from Portugal. Any solution?
Thanks
EA StaffHi everyone,
Thanks for reporting this issue and trying to log out/in. Let's try to find out what is going on. Could you please answer the questions by crinrict in this post? (Thanks @nandafr)
Also, @notsosmallfry remembers having changed their username and email just before the Gallery stopped working, have any of you done something similar?
Thank you,
-Mai
I'm also having this issue. I noticed it about two days ago. No change with my email account. US - Windows 10 Home V1703. I also own a physical copy.
Hi @crinrict!
I'm using Windows 10 Pro and I'm in the US. The first time this happened I hadn't changed anything. If you want details, I clicked on a lot that I saved to my library and I clicked on a hashtag that was in the description. All it did was load for a long time, so I gave up on waiting for it to load and when I clicked the "Community" tab the message came up for the first time. It hasn't worked at all since then. Hopefully this gets figured out soon!
Thanks! 🤔
I had recently updated Origin when it told me to do so (I don't remember when the last update was), but that shouldn't be the problem as I've since uninstalled/reinstalled Origin. What's even more puzzling is that I know I'm signed into Origin while it's giving me this message. We're not having an other internet issues at home, so I don't believe it's a connectivity problem.
Edited to add the info you asked for: I'm using Windows 10 Home, and I'm from the US.
Another thing that I thought of is that I bought a physical copy of the game. One of my friends that plays the game had bought a digital edition and is not having the problem. I know correlation does not equal causation, but it might be something to think about as we're searching for solutions.
Same here, i bought a physical copy of the game.
Hello, @crinrict,
Right before it stopped working, I changed my EA username and email, but after it started acting up I changed my email back to the old one I had before. I'm playing on Windows 10, and on a fairly new computer. I'm also in the US.
I almost think changing my email could've done something, but I could be totally wrong.
