Product license limitation is reached!
Hello!
I downloaded "The Sims 2 Ultimate Collection" on Origin earlier today, but I can't start the game.
First, it started loading and then I had to enter the "Fun with Pets" registration code. It didn't work so I tried again and again.
Now when I try to start the game it only shows a message that says:
"The limitation of this product license is reached. Visit http://support.ea.com for help of EA's customer service."
Please help me!
UPDATE 07/26: As it seems, EA is working on resolving this issue. Please stay tuned.
As per the error message you are seeing, we need you to contact an EA Advisor to reset your activation limit for this game.
Please click the following link to begin the process: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281I am marking this post as the resolution for visiblity purposes as well as the fact that you do currently need to contact an advisor to resolve this.