The Sims Medieval won't launch

I uninstalled and re-downloaded the Sims Medieval and it didn't work at all. I downloaded powershell and ran this thing that was marked as a solution before: 

echo "Launch Sims Medieval..."

Launch Sims Medieval...

PS C:\Windows\System32>

PS C:\Windows\System32> do{

>> $TSM = Get-Process TSM, SMLauncher, SimsMedievalLauncher -ErrorAction SilentlyContinue

>> }until($TSM)

and when I tried to run the Sims Medieval, it pooped out this:

PS C:\Windows\System32>

PS C:\Windows\System32> $Affinity=$TSM.ProcessorAffinity

PS C:\Windows\System32>

PS C:\Windows\System32> $TSM.ProcessorAffinity=1

PS C:\Windows\System32>

PS C:\Windows\System32> Start-Sleep -s 5

PS C:\Windows\System32>

PS C:\Windows\System32> $TSM.ProcessorAffinity=$Affinity

SetValueInvocationException: Exception setting "ProcessorAffinity": "Cannot process request because the process (57268) has exited."

PS C:\Windows\System32> $TSM.ProcessorAffinity=$Affinity

I love TSM and I want to play it very much. I tried to use the EA contact support thing, but every time I said "The Sims Medieval won't launch" to the chat bot, it ended the conversation abruptly. I can't believe the state that EA is letting their app support slip to. This is so disappointing. Why would I ever buy another EA game if it's so hard to get support for them? And if you don't plan on keeping up with game maintenance for an old game, why re-release and re-sell it??