Tbh this seems alarmist.
The poster is indeed having a hard time getting hold of EA support but EA hasn't deleted the account.
Their policy is not to delete accounts of anyone who has ever downloaded a game.
Certainly they wouldn't be capable of deleting her saves etc. since those are stored on her local machine.
I'm not that familiar with reddit but I did go to the post there and saw this reply at the top which seemed to be marked as a solution or similar
I had to look this up, it’s two years of inactivity and it’s not a deletion if you have purchased anything.
Edit: To address the below comment, with the thread being locked and all that.
It looks like the OP is conflating needing to wait for the password reset to EA not helping.
The account is locked due to inactivity, not deleted.
There are also multiple reports going as far back as 2011, in which EA confirms they won’t lock an account until two years and won’t delete the account if it has been used to buy a product.
I’m not saying OP is lying, but I do think OP is misunderstanding the situation.
