Good to know they're not deleting peoples' accounts, BUT:
Locking someone out of being able to access their purchased goods due to inactivity after 'x' amount of time is still an unacceptable policy. It's a lazy policy guised as 'security protocol'. Nothing more, nothing less.
We all know how much of a nightmare it is trying to chase down customer service these days: Sometimes you luck out and get help within a few hours, and sometimes you're on a wild goose chase for days/weeks. Customers should not have to jump through hoops to get access to their personal property... no matter if they haven't logged in for 2 weeks, 2 months, or 2 years. Period.
I have games installed on my computer that I haven't played in years, but with the simple click of a mouse I'm able to play any of those games if and when the mood strikes.... without the need to have to explain myself to some stranger (employee) of the company I purchased my product(s) from years prior.
This does not bode well for the future of Sims games. Not well at all.
