Forum Discussion

noftnzq0qf6f's avatar
2 years ago

April 17th

April 17th update crashed my sims game and now it won't even load. I play every day for the past 4years at least and spend lots of money on the sims. And now the game won't even load. Such bs

1 Reply

  • Firemonkeys are aware and working on it

    Meanwhile contact support

    This forum is provided by EA but is designed as Player helping Player, in this case we can not do much for you
    Contact Firemonkeys support: https://help.firemonkeys.com.au/hc/en-us/requests/new or get there in game: green ... button at the bottom of the screen; Talkbubble with ?
    I personally can not sign in with chrome or safari, so you might need to try different browsers (I use Edge)
    Or contact support via FB or Twitter, links are at the bottom of the page

    from simgurumegz on the 19th or 20th of april, 2023

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