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ptluck's avatar
ptluck
11 years ago
Solved

Firemonkeys Support

Is anyone at Firemonkeys actually reviewing and replying to the requests for help? Every time I play Sims Freeplay, I seem to come across another issue that needs assistance but when I check for an...
  • Henalexandre's avatar
    Henalexandre
    11 years ago
    As you may have seen there is currently a bigger delay to receive an answer from Firemonkeys support. You can try to ask your question on their board to have an answer from players.
anoush541's avatar
anoush541
4 years ago

Same here. I understand they must get slammed with help requests but my game is so messed up and Ive written so many requests for help after trying everything and all I get is a robo response then nothing . I dont know if you guysrealize this but the respobse buttonnfor the player also doesnt work. Ive been playing Sims Freeplay now for 11 years loved the game did all challenges they introduced won all prizes but after the Safari update Lost most items. Truthfully I dont think anyone at EA can fix this and theres probably no way to give me what I lost back. Its a very sad state of affairs

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @anoush54, if having an issue then please create a new thread rather than bumping ones from half a decade ago.


    Darko 

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