Forum Discussion

sh5ubghf8yhl's avatar
sh5ubghf8yhl
Rising Novice
9 days ago
Solved

New update serious problems

I’ve been having problems with serious delays and lags, plus trouble moving to visit another sim town, but today it has simply started crashing. I did offload and then download the app, and it would work for 5 minutes and then - crash.  When I try to go into the game without reinstalling it, it welcomes me, says connecting to the cloud, I hear the music and then crash.   I’ve  been very dedicated to the quaint kitchen craft challenge, and twice I’ve lost the time put in to craft, and now I can’t get back in. Plus earlier today I was collecting social points to use towards the challenge, grilled for 14 hours in another sim town, moved on to the next two tasks and moved to my town. I lost the completion of the grilling and the two other tasks.  I tried to pay LP to complete it, then did the next task, moved back to my town and lost it again. The lag was annoying and I would have stopped playing eventually because of it, but now I can’t play even if I want to. 

  • ErinPW's avatar
    ErinPW
    7 days ago

    sh5ubghf8yhl​ 

    The update version 5.92.2 has been released about 20 hours ago. This one has fixed the issues for me and my friends.  
    If you can’t open the game, you’ll find the info in app store, search for SFP and then tap the app icon. If your device didn’t suggest his update, you’ll find the update button there. Scroll down a bit, where the News are shown to find the version number.

6 Replies

  • o2j10iyc865k's avatar
    o2j10iyc865k
    Seasoned Newcomer
    5 days ago

    I was having the same lagging issue, did the update and now my game won’t even load AT ALL. Can’t get past the loading screen. I want to uninstall/reinstall but afraid to lose my game. Very frustrating as I’ve been locked out for at least 48 hours now.

  • ErinPW's avatar
    ErinPW
    New Veteran
    5 days ago

    That’s the reason why I told you how to find the version number in App Store 🙃  

    I’m glad you got your game back and hope, it’s running smoothly now!

    Just in case you need the version number again while you don’t have access to the game 🙂

     

  • sh5ubghf8yhl's avatar
    sh5ubghf8yhl
    Rising Novice
    5 days ago

    Thanks- I was able to upgrade to the right one a couple of days ago- yesterday all was fine. At the time I couldn’t access the game, so I certainly couldn’t scroll down to news 😆

  • ErinPW's avatar
    ErinPW
    New Veteran
    7 days ago

    sh5ubghf8yhl​ 

    The update version 5.92.2 has been released about 20 hours ago. This one has fixed the issues for me and my friends.  
    If you can’t open the game, you’ll find the info in app store, search for SFP and then tap the app icon. If your device didn’t suggest his update, you’ll find the update button there. Scroll down a bit, where the News are shown to find the version number.

  • sh5ubghf8yhl's avatar
    sh5ubghf8yhl
    Rising Novice
    7 days ago

    It updated a couple of days ago. I did not note which version. Where would I find that info and I can tell you. It is the last version in the App Store. 

About The Sims FreePlay

Join Simmers like you, discuss your time with the game, and find fixes in The Sims FreePlay official community.5,765 PostsLatest Activity: 39 minutes ago