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guavajelai's avatar
guavajelai
10 years ago
Solved

The Sims Freeplay progress not saving

I have The Sims Freeplay installed on my android phone and has been playing for a while now, I have 18 Sims and is currently Level 35. I have encountered a problem lately about my game progress; some...
  • guavajelai's avatar
    guavajelai
    10 years ago

    Hi! Found the solution here: https://help.firemonkeys.com.au/hc/en-us/articles/203626934-SFP-Top-Issues

    "To ensure your Sims actions will be preserved, do not exit the game via the "Save and exit" button. 

    To safely exit the game, simply suspend the application (by pressing your home button on your device), or force close the application through your Operating System's Options."

    This solved my issue. 🙂

guavajelai's avatar
guavajelai
10 years ago

Hi! Found the solution here: https://help.firemonkeys.com.au/hc/en-us/articles/203626934-SFP-Top-Issues

"To ensure your Sims actions will be preserved, do not exit the game via the "Save and exit" button. 

To safely exit the game, simply suspend the application (by pressing your home button on your device), or force close the application through your Operating System's Options."

This solved my issue. 🙂

Anonymous's avatar
Anonymous
10 years ago
I try but this not happen so can you plz send me a video to how settle this down or pictures
  • guavajelai's avatar
    guavajelai
    10 years ago

    There's no trick in it. Just press the home button on your phone. 

    • cassiek1984's avatar
      cassiek1984
      10 years ago

      I've tried this solution on my android tablet and it doesn't work. I've also tried uninstalling and reinstalling multiple times and now the game will not even load at all...I'm quitting.

      • martha4858's avatar
        martha4858
        10 years ago

        @cassiek1984

        If you're having problems with the game and none of the suggestions are working, you might want to contact support.

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