Greetings, dear Sims community.
I started a fresh account because I lost access to my previous account. I started fresh with this one bought packs etc... I was thinking to get all kits one day as I got paid. Paid in many times for a bunch of Moola. This was when Kits were in Marketplace. However as EA upgraded Client Kits went back to their original home The EA App platform. Which is all fine, but all my kits don't show as owned in library.
I can see them in Marketplace only. Sadly if I go to manage my kits in Market place they don't even load in completely which means I can't even deactivate them or re-install them. Could EA - help us with showing them owned in library again not only in the Market place? It's really frustrating that kits bought in marketplace can be managed only there since Marketplace has issues loading sometimes therefore it is really hard to manage kits in game...
With best regards,
Bubble.
Images attached show kits unowned in library but owned in market place.
Community ManagerHey BubbleQuinzel,
I've merged your post into the main thread for this topic.
If you purchased those kits through Marketplace, that ownership wouldn't reflect on the EA App because they're two separate storefronts.
