Forum Discussion

5 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hey NoahLGP​

    Just checking in here, are you still noticing the pack ownership discrepancy between the webstore and the EA App? It might be worth confirming whether you've signed in using the same EA account, and signing in again to refresh. 

    Let us know what you're seeing, thanks! 

  • NoahLGP's avatar
    NoahLGP
    Seasoned Ace
    7 days ago

    Hi EA_mplsnow​ ,

    I use the same account, the issue still occurs.

    All of them were purchased from EA App with bonus items (aka Pre Purchase Bundle).

     

  • NoahLGP's avatar
    NoahLGP
    Seasoned Ace
    7 days ago

    Other issue, some kits appears twice, it's confusing.

    One entry as Maker Pack with Moola price and an other entry as owned Kit.

    • Throwback Fit Kit
    • Bust the Dust Kit
    • Autumn Apparel Kit
    • SpongeBob Kid's Room Kit
    • Wonderland Playroom Kit
    • Silver Screen Style Kit
    • Tea Time Solarium Kit (3 times)

     

  • NoahLGP's avatar
    NoahLGP
    Seasoned Ace
    4 days ago

    The price in local currency is missing compared to the in-game version.

     

  • credenza27's avatar
    credenza27
    Seasoned Adventurer
    2 days ago

    I'm having the exact same issue with the same kits in this screenshot on the website. My theory is that it may be related to bundles and preorders being tagged as a separate item or something. Except for the EP's I don't see duplicates but for example it says Adventure Awaits is unowned and it's one of the few I got on preorder