Forum Discussion

1006499870723's avatar
3 years ago

Can’t remove Sim from household

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 12
OS Version Not sure
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I can’t remove a Sim from household, I can only make them playable again
What do you expect to see?
Connection Type Wifi
Please select your region Europe
Country

I can’t remove a Sim from my household - I can only make them playable ☹️

Anyone else experiencing this?

7 Replies

  • I can’t remove a Sim from my household - I can only make them playable.

    Anyone else experiencing this?

  • @1006499870723 Hi, sorry for late reply. Is your sim new or older sim which have traits already? The option to remove the sim should show up in the family portrait when you make your sim passive. Sometimes I don’t see it but it does appear when I first make the sim active and then passive again.
    Please share any screenshots that might be helpful.

    There’s also a possibility to remove a sim by making the household full: Fill your household (4 active sims and 8 NPCs) and then get a baby. It should prompt a message saying household is full and give option to choose sims to be removed from the household.

  • Hi, I followed your advice and filled up the house with Sims. I didn't get any notification to say the house is full and still can't remove the stuck Sim.

    When I click on the bulldozer it says "Aubrie is busy" and won't do anything else. 

  • Ilois4's avatar
    Ilois4
    Hero+
    3 years ago
    @1006001968545 Hi, sounds like Aubrey is stuck or doing something that won’t allow bulldozing. Is this the sim you’re trying to remove or another sim?
  • Aubrey is the sim I want to remove. The sim is retired so shouldn't be busy doing anything. I click on it and nothing happens. It doesnt appear on the family portrait or in my generations. 

  • Ilois4's avatar
    Ilois4
    Hero+
    3 years ago

    @1006001968545 Do you have an active sim and a room with the family portrait on the same lot where Aubrey is? If not, place an active sim on the lot and the family portrait.

    Try going through your all your sims in the family portrait and generations tab if Aubrey isn’t showing up in the portrait or generations:

    Open the family portrait and click through your passive/retired sims. Just tap the sim character and exit the family portrait. Restart the app/ device and check if there’s change in Aubrey. They might be available to chat with another sim or leaving.

  • Hi, thanks for your help.

    Ihave gone through the family portraits and generations but the stuck sim doesn't appear anywhere on there.

    I had this before and it was fixed by EA, whereas this time they haven't helped. I don't know why. 

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