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EpicRedly's avatar
EpicRedly
7 years ago

[Closed] Game keeps crashing

Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Air OS Version 12.3.1 Player ID: (Find your Player ID in Sims ...
bug
skfragilistic's avatar
skfragilistic
6 years ago

My phone recently updated to the newest iOS version and now sims mobile will no longer run. It crashes on the startup screen. 

ive restarted my phone, uninstalled & reinstalled but to no avail. 

Any tips to get the game working again? 

Thanks!

  • skfragilistic's avatar
    skfragilistic
    6 years ago

    IPhone 8 Plus. Just updated to IOS 13. 

    • SimGuruMaaike's avatar
      SimGuruMaaike
      Icon for EA Staff rankEA Staff
      6 years ago

      We checked that device and doesn't give a crash for us. What is your player ID, does it show on the loading screen? 

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