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Anonymous's avatar
Anonymous
7 years ago
Solved

Completing LlamaZoom no longer gives candy canes

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 5S OS Version 12.1 Player ID: (Find your Player ID in Sims M...
bug
Phantomlover1717's avatar
Phantomlover1717
Legend
7 years ago

The candy canes are back! 
https://twitter.com/SimGuruFrost/status/1075192328694841344

And if you missed out on some delicious candy canes, it's advised to contact EA:
https://twitter.com/SimGuruFrost/status/1075197730383745024

You can do so through The Sims Mobile app. Open the side menu, choose the gear icon, then the button with 'Help'.
This will open your browser, scroll down until you see 'Contact Us' and choose 'Technical Support'.

Open the spoiler for pictures:

Spoiler

If this fails for some reason, or you can't access The Sims Mobile app. 

You can contact EA through this link: https://help.ea.com/en/contact-us/

If you want to do so in a different language you can choose your country of choice in the upper right-hand corner. 

You can also choose to contact an EA game advisor through social media:

- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/

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