I'm having this same problem. I have my sims as soulmates at the highest level 10 and there is no option to propose. Never was. My game is at level 21. The other sim is not another players sim. She's a random townie. The option to propose shows up with other sims, even other players sims, even at level 4 in the relationship. I'm going to try my other sim and see if he can propose to her. My game is fully updated. I really wish this glitch would be fixed. I'm completely taken with her. She's beautiful. Her name is Olivia Santiago. She wears a short strapless pink dress, has long straight dirty dishwater blonde hair, a pink necklace and wears silver/green heals.
I use an Android phone, LG Stylo 3
Player ID: 1002938440134
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