Forum Discussion

ghengannop's avatar
ghengannop
New Traveler
8 months ago
Solved

[Not a bug] The Game’s UI for iPad Pro is way too big😓

Product: The Sims Mobile
Platform:iOS
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad pro
OS Version 17.6.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The graphic resolution for iPad is way too big😓 , after update. All menu is like 50% of screen ,I rarely see my house.
What do you expect to see?
Connection Type
Please select your region Asia
Country

 

It’s too big

  • SalixCat's avatar
    SalixCat
    8 months ago

    This is working as intended. The game UI was not optimized for iOS devices since 2021 as reported here.

    I understand this is a significant change, but it was aimed at improving readability and accessibility, particularly for users who found the previous version difficult to use. 

5 Replies

  • Same issue on iPhone 15 Pro Max. Asked to download from the server and must have swapped with 2x assets

  • SalixCat's avatar
    SalixCat
    Hero+
    8 months ago

    This is working as intended. The game UI was not optimized for iOS devices since 2021 as reported here.

    I understand this is a significant change, but it was aimed at improving readability and accessibility, particularly for users who found the previous version difficult to use. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    7 months ago

    I used to play on my iPad, but for this exact reason, I switched back to my phone. It is unfortunate that it is too big, though. A bigger screen is more advantageous than a smaller phone.

  • Can EA do something about this? Wouldn’t it have been easier to make different sizing options available to begin with, instead of forcing everyone to have this ridiculously large interface? A lot of people hate the update, to the point of wanting to finally call it quits. Maybe this is their intention. I turned off auto updates for this exact reason, but with the new festival and events I was forced to update, and the sizing is genuinely despicable. It takes up a huge portion of the screen now, making it difficult and irksome to play like normal. It almost should be considered a bug. Please fix it EA! 

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