Product: The Sims MobilePlatform:Apple iPhoneList the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 8OS Version 13.7How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Cozy Home Pillars and Gourmet Kitchen Island’s top will show on the floor above. You can even click on it from the above floor and do its action.What do you expect to see? I expect them not to be seen, because it ruins visually its above floor. Connection Type WifiPlease select your region South AmericaCountry Brazil No item should be visible from across the ceiling/floor/wall it is hanging - with the exception of ceiling lights.

Thanks @yani_tsm, @laprembee and @SalixCat! I reported the "Floating Fireplace" issue.

@SalixCat I couldn’t agree more with you 🙂Let me know how can I help on this, please.

Thank you @laprembee and @yani_tsm I'll add this report to the list. I believe there are several visual glitches that may or not be connected. Hopefully the team will be able to fix them soon 🙂

@laprembee It's more like a workaround than a solution, so I wouldn't say it's fixed.🙂

I have this fireplace popping up on the floor above it. I don’t think that workaround works for me.

[Open] - Cozy Home Pillars and Gourmet Kitchen Island’ show on above floor

13 Replies

SalixCat
Hero+
5 years ago
Hi @laprembee 🙂

I've tested on my tablet, an Android device.

I can see the pillars and the kitchen island but only on Build mode, so I'm wondering if this is an iOS issue.

Do you know of other players who experience something similar?

Everything looks normal when I close Build mode.
yani_tsm
5 years ago
I have iPhone Xs, and I can only see the pillars/gourmet kitchen if there is no room on top (in both build mode and gameplay).
Everything is fine if the room is on top. Everything disappears even in build mode. But I didn't try the same flooring as laprembee (I do not own it).
laprembee
5 years ago
@SalixCat one player using iPhone X says she hasn’t got this glitch.
SalixCat
Hero+
5 years ago
Thank you @laprembee and @yani_tsm

I'll add this report to the list. I believe there are several visual glitches that may or not be connected. Hopefully the team will be able to fix them soon 🙂
laprembee
5 years ago
Hi @SalixCat
I got this reply on Twitter and it worked. The pillars are not visible any more.
Should this be considered a problem solved? I’m not 100% sure, cause that should not happen for the first place. Still the Kitchen Island is visible and the Modern fireplace too.
SalixCat
Hero+
5 years ago
@laprembee It's more like a workaround than a solution, so I wouldn't say it's fixed.🙂
laprembee
5 years ago
@SalixCat I couldn’t agree more with you 🙂
Let me know how can I help on this, please.
SalixCat
Hero+
5 years ago
@laprembee is this issue fixed after the Haunted Halloween update?
laprembee
5 years ago
@SalixCat It hasn’t happened again since the last time. But I haven’t move them around, so... I’m can’t tell if it was actually fixed or not in this update.
yani_tsm
5 years ago
I have this fireplace popping up on the floor above it. I don’t think that workaround works for me.