[Open] - Player names not showing up
Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone Xs OS Version 13.3.1 Player ID: (Find your Player ID in Si...
Forum Discussion
@yani_tsm I am trying to think about severeal factors that might have something to do with this. I might be wrong, but this issue seems to be a bit difficult to understand.
I see you are on iOS. Are your friends Frostbossom and Seneca also on iOS?
Do you know if other friends that use Android can see their names on the friends list wnd when they visit their houses?
@SalixCatjust attended the party with Frostblossom. Both Android and iOS players couldn't see her name.
Update: both of my friends Android users.
Here are some more details from Seneca: "I've also tried to re-enter my name in game but I always get a message saying that the name doesn't match the requirements (it does obviously, though I've tried with different names, longer, shorter, etc)."
Frostblossom is also friends with Seneca that she can not see Seneca's username.
Frostblossom is in contact with EA Help. But 3 different agents were not able to help her.
- @yani_tsm Thanks for the additional info.
Really tricky this one 🤔... I was able to change my alt account's IGN to FrostBlossom with and without the flower emojis and it was visible from my main account (changed it back again to it's won IGN).
Those emojis are not new: https://emojipedia.org/white-flower/ https://emojipedia.org/deciduous-tree/
... need to investigate a bit...Oh. I'm Seneca and EAhelp on facebook sent me to this thread. I still haven't managed to re-enter my name.
Should I clear the app data? I've cleared the cache already and I'm a bit worried about clearing the data. Is there a risk of losing anything in the game?
