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Hretha's avatar
Hretha
7 years ago

Owned Heirlooms not Available

Product: The Sims Mobile Platform:Android Tablet List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Lenovo Tab 4 OS Version Oreo 8.1.0 Player ID: (Find your Player I...
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Hretha's avatar
Hretha
7 years ago
Thanks ... forgot there was another way to look. Don't have the heirlooms. I suppose it's another glitch; not sure about the others, but I know I have used the competitive trait in the past. Not worth messing with tech support; I'll buy them when they come back around in the store. Thank you all.
simmerdownMAL's avatar
simmerdownMAL
7 years ago
@Hretha

Wow, if you had those traits, that would really stink to lose them. I'm super surprised by your cavalier response! If I suddenly lost three rare heirlooms, worth 150 purple luxe tickets, you can trust that I would contacting tech support ASAP, rather than waiting to spend 150 luxe tickets in the store. Those heirlooms take forever to cycle back around in the store, and even longer to save up enough to purchase them.

If you happen to find any screenshots of your sims having those traits, then you should consider contacting tech support. Good luck!
  • KatlaStorm's avatar
    KatlaStorm
    7 years ago

    I really would like to know if it is necessary to keep the heirlooms on display in the house to secure that they are not lost. This has been debated elsewhere on AHQ also, but I still don’t know.

    Anyway, to be on the safe side, I keep the most valuable heirlooms on display, AND I have taken pictures of them all as proof should it be necessary to ask for help ever again. Because I have lost a career in the past, but I got help for EA help to get it back 😊, so I don’t see why you shouldn’t try @Hretha . If they can’t help you, they can’t ... but if they can, you will save yourself weeks of collecting tickets! Good luck 👍

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